Understanding services management
Glynn, William J.
Understanding services management - New Delhi Prentice - Hall 1995 - xxvi, 485p. 24cm.
812033935X 9788120339355
Marketing
Service industries
Customer service
Marketing
658.8 / UND
Understanding services management - New Delhi Prentice - Hall 1995 - xxvi, 485p. 24cm.
812033935X 9788120339355
Marketing
Service industries
Customer service
Marketing
658.8 / UND
