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The big book of customer service training games

Carlaw, Peggy

The big book of customer service training games quick fun activities for training customer service reps salespeople and anyone else who deals with customers - New Delhi Tata McGraw-Hill 1999 - xiv, 210p. 24 cm.

ISBN: 9780070590427

Subjects--Topical Terms:
Customer relation
Customer service management
Employee
Sales management

Dewey Class. No.: 658.812 / CAR

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