The CRM handbook
Dyche, Jill
The CRM handbook a business guide to customer relationship management - New Delhi Pearson education 2002 - 331p. 23 cm.
9788178085685 8178085682
Customer relation
Electronic commerce
Sales management
658.812 / DYC
The CRM handbook a business guide to customer relationship management - New Delhi Pearson education 2002 - 331p. 23 cm.
9788178085685 8178085682
Customer relation
Electronic commerce
Sales management
658.812 / DYC
