The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! /
Peters, Thomas J.
The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters. - 1st ed. - New York : Knopf, 1999. - xi, 228 p. ; 18 cm. - Reinventing work .
0375407715
Service industries--Management.
Customer services--Management.
Sales management
Customer relations
658.812 / PET
The professional service firm50, or, Fifty ways to transform your "department" into a professional service firm whose trademarks are passion and innovation! / by Tom Peters. - 1st ed. - New York : Knopf, 1999. - xi, 228 p. ; 18 cm. - Reinventing work .
0375407715
Service industries--Management.
Customer services--Management.
Sales management
Customer relations
658.812 / PET