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Analysis of internal service quality dimensions of state sector commercial banks in Sri Lanka

Udawatte, Tamara Nelummani

Analysis of internal service quality dimensions of state sector commercial banks in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2010 - xiv, 103p.; 30cm.

Subjects--Topical Terms:
Work environment
Human resource management
Commercial banks

Dewey Class. No.: 012 / PGDBM

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