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Operational performance leading to customer satisfaction upon installation of new water supply connections in the National Water Supply and Drainage Board

Balasuriya, B.W.R.

Operational performance leading to customer satisfaction upon installation of new water supply connections in the National Water Supply and Drainage Board - Kuliyapitiya: Wayamba University of Sri Lanka, 2009 - xii, 136p.; 30cm.

Subjects--Topical Terms:
National water supply & drainage board
Customer satisfaction
Corporate level managers

Dewey Class. No.: 013 / PGDBM

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