effect on operational performance torwads service satisfaction
Karunarathne, H.M.
effect on operational performance torwads service satisfaction - Kuliyapitiya Wayamba University of Sri Lanka 2012 - xiii,119p.; 30cm
Service quality
Perceived quality
effect on operational performance torwads service satisfaction - Kuliyapitiya Wayamba University of Sri Lanka 2012 - xiii,119p.; 30cm
Service quality
Perceived quality
