APA

Galahitiyawa W., . (2011). Customer dissatisfaction on service delivery points with special reference to the Ministry of Industries, Sports, Rural Development, Women Affairs, Youth Affairs and Tamil Education Central Provincial Council. Kuliyapitiya: Wayamba University of Sri Lanka.

Chicago

Galahitiyawa W, . 2011. Customer dissatisfaction on service delivery points with special reference to the Ministry of Industries, Sports, Rural Development, Women Affairs, Youth Affairs and Tamil Education Central Provincial Council. Kuliyapitiya: Wayamba University of Sri Lanka.

Harvard

Galahitiyawa W., . (2011). Customer dissatisfaction on service delivery points with special reference to the Ministry of Industries, Sports, Rural Development, Women Affairs, Youth Affairs and Tamil Education Central Provincial Council. Kuliyapitiya: Wayamba University of Sri Lanka.

MLA

Galahitiyawa W, . Customer dissatisfaction on service delivery points with special reference to the Ministry of Industries, Sports, Rural Development, Women Affairs, Youth Affairs and Tamil Education Central Provincial Council. Kuliyapitiya: Wayamba University of Sri Lanka. 2011.