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Factors influencing customer satisfaction on perceived service quality:

Edirisinghe, E.A.N.D.

Factors influencing customer satisfaction on perceived service quality: with special reference to technical colleges in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2009 - xvii, 100p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Service quality
Customers

Dewey Class. No.: 062 / PGDBM

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