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Analysis of factors influencing students satisfaction on operational performance in connection with knowledge delivery process in the public sector technical colleges in Sri Lanka

Abeywickrama, K.P.S.S.

Analysis of factors influencing students satisfaction on operational performance in connection with knowledge delivery process in the public sector technical colleges in Sri Lanka - Kuliyapitiya: Wayamba University of Sri Lanka, 2016 - xii, 108p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Assurance
Service quality

Dewey Class. No.: 189 / PGDBM

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