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Impact of service quality dimentions on customer satisfaction:

Seneviratna, S.M.S.

Impact of service quality dimentions on customer satisfaction: with special reference to the services offered by National Water Supply & Drainage Board - Kuliyapitiya: Wayamba University of Sri Lanka, 2016 - 119p.; 30cm

Subjects--Topical Terms:
Customer satisfaction
Service quality
NWS&DB

Dewey Class. No.: 234 / PGDBM

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