Wayamba University Library Network

The handbook of key customer relationship management (Record no. 38628)

MARC details
000 -LEADER
fixed length control field 00639 a2200229 4500
003 - CONTROL NUMBER IDENTIFIER
control field WUSLLib
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 170104b xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8178084406
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English Language
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BUR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Burnett, Ken
9 (RLIN) 1544
245 ## - TITLE STATEMENT
Title The handbook of key customer relationship management
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Singapore
Name of publisher, distributor, etc Pearson Education
Date of publication, distribution, etc 2001
Date of manufacture 2001
300 ## - PHYSICAL DESCRIPTION
Extent xix, 401p.
Dimensions 23cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations
9 (RLIN) 1545
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing
9 (RLIN) 1546
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales
9 (RLIN) 392
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizations
9 (RLIN) 1547
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Business
9 (RLIN) 1548
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Information technology
9 (RLIN) 1549
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Schedule Reference Materials
Source of classification or shelving scheme Dewey Decimal Classification
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Source of classification or shelving scheme Date checked out
        Schedule Reference Collection Main Library Main Library Reference Section 10/11/2008   658.812BUR 10308 02/09/2017 0.00 31/10/2016 Schedule Reference Materials    
        Schedule Reference Collection Main Library Main Library Reference Section 10/11/2008   658.812BUR 11634 28/08/2017 0.00 31/10/2016 Schedule Reference Materials    
        Lending Collection Main Library Main Library Lending Section 04/01/2017 2 658.812 BUR 37823 02/08/2018   04/01/2017 Schedule Reference Materials Dewey Decimal Classification 25/07/2018

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Last Updated:18-04-2026