Customer care: (Record no. 38834)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00448 a2200169 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | WUSLLib |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 201016b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8175541083 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English Language |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | FOS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Foster, Timothy |
| 9 (RLIN) | 21247 |
| 245 ## - TITLE STATEMENT | |
| Title | Customer care: |
| Remainder of title | how to be better at... |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi: |
| Name of publisher, distributor, etc | Kogan Page, |
| Date of publication, distribution, etc | 2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii, 168p.; |
| Dimensions | 21cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations |
| 9 (RLIN) | 21248 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Lending Materials |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Source of classification or shelving scheme | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Lending Collection | Main Library | Main Library | Lending Section | 11/11/2008 | 658.812FOS | 9143 | 30/08/2017 | 0.00 | 31/10/2016 | Lending Materials | |||||||
| Lending Collection | Main Library | Main Library | Lending Section | 11/11/2008 | 658.812FOS | 8199 | 30/08/2017 | 0.00 | 31/10/2016 | Lending Materials | Dewey Decimal Classification | 405.00 | |||||
| Lending Collection | Main Library | Main Library | Lending Section | 19/11/2008 | 658.812FOS | 10724 | 30/08/2017 | 0.00 | 31/10/2016 | Lending Materials |