Normal view MARC view ISBD view

Customer focus (Record no. 58380)

MARC details
000 -LEADER
fixed length control field	00500 a2200193 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788176496575
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8
Item number	LAN
090 ## -
--	31877
--	56465
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Langevin, Roger G.
245 ## - TITLE STATEMENT
Title	Customer focus
Remainder of title	a strategy for success
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Delhi
Name of publisher, distributor, etc	Viva Books
Date of publication, distribution, etc	2004
Date of manufacture	2004
300 ## - PHYSICAL DESCRIPTION
Extent	x, 95p.
Dimensions	22cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Quality improvement
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Quality management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Quality systems
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Market research
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Process management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Lending Materials

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Date checked out	Cost, replacement price	Price effective from	Koha item type
				Lending Collection	Main Library	Main Library	Lending Section	08/03/2016	1	658.8LAN	36750	23/01/2025	23/01/2025	0.00	31/10/2016	Lending Materials