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50 activities for achieving excellent customer service (Record no. 58626)

MARC details
000 -LEADER
fixed length control field	00502 a2200193 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788180520723
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	DOA
090 ## -
--	32123
--	56763
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Doane, Darryl S.
245 ## - TITLE STATEMENT
Title	50 activities for achieving excellent customer service
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc	New Delhi
Name of publisher, distributor, etc	Ane books
Date of publication, distribution, etc	2004
Date of manufacture	2004
300 ## - PHYSICAL DESCRIPTION
Extent	xiii, 257p.
Dimensions	28cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Team task
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Service industries
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Executives
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element	Customer services
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Sloat, Rose D.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Lending Materials

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Collection code	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Cost, replacement price	Price effective from	Koha item type
				Lending Collection	Main Library	Main Library	Lending Section	16/05/2016		658.812DOA	36400	30/08/2017	0.00	31/10/2016	Lending Materials