Customer responsive management the flexible advantage

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Publication details: Massachusetts Blackwell 1996 1996Description: xvii, 416p. 22cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Schedule Reference Materials	Main Library Reference Section		Schedule Reference Collection		658.812DAV (Browse shelf(Opens below))					Available			3941

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Previous	658.812CHE Key account management	658.812COO Customer care	658.812CUS Customer relationship management	658.812DAV Customer responsive management	658.812GOS Customer relationship management essentials	658.812LAK Making customer service happen	658.812MAN Managing business relationships	Next

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