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Customer care how to create an effective customer focus

By:

Cook, Sarah

Publication details: London Kogan Page 2000 2000Edition: 3rdDescription: viii, 215p. 24cmISBN:

0749432365

Subject(s):

DDC classification:

658.812 COO

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Schedule Reference Materials	Main Library Reference Section		Schedule Reference Collection		658.812COO (Browse shelf(Opens below))					Available			9236

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