Customer relationship management : integrating marketing strategy and information technology
Publication details: New Jersey John Wiley 2003 2003Description: xix, 179p. 23cmISBN:- 0471271373
- 658.812 ZIK
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| 658.812THO Pay attention | 658.812WEL Kaizen strategies for winning through people | 658.812WOO Customer communications 1999-2000 | 658.812ZIK Customer relationship management | 658.816NAG The strategy and tactics of pricing | 658.818CAR Excel® sales forecasting for dummies | 658.818CAR Excel® sales forecasting for dummies |
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