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Pay attention how to listen, respond, and profit from customer feedback
Publication details: New jersey John wiley 2010 2010Description: xvi, 205p. 24cmISBN:- 9780470563557
- 658.812 THO
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Schedule Reference Materials
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Main Library Reference Section | Schedule Reference Collection | 658.812THO (Browse shelf(Opens below)) | Available | 35230 | |||||||||||||
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Main Library Lending Section | Lending Collection | 658.812THO (Browse shelf(Opens below)) | Available | 35231 | |||||||||||||
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Lending Materials
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Main Library Lending Section | Lending Collection | 658.812THO (Browse shelf(Opens below)) | Available | 35232 |
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| 658.812MAN Managing business relationships | 658.812MAT How to profitably delight your customers | 658.812SUC Successful service management | 658.812THO Pay attention | 658.812WEA The people measurement manual : | 658.816DIA Marketing pricing decisions | 658.816NAG The strategy and tactics of pricing |
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