00346 a2200109 4500020001500000082001700015100002100032245011600053260002900169300001900198650001900217 a0761938826 a300.723bTHO aThomas, Susan J. aUsing web and paper questionnaires for data-based decision makingbfrom design to interpretation of the results aLondonbSAGEc2004g2004 axv,193p.c28cm aSOCIAL SCIENCE