00440 a2200157 4500 1412913713 658.5 KLA 4965 6473 Klassen, Robert D. Cases in operations management Building customer value through world-class operations Thousand Oaka SAGE 2006 2006 425p. 23cm. Operations management Menor, Larry J. SR 33869 33869 0 0 0 0 SRC MAIN MAIN REF 2008-08-29 0 658.5KLA 22382 2017-09-01 00:00:00 0.00 2016-10-31 SR 0 0 0 0 SRC MAIN MAIN REF 2008-08-29 0 658.5KLA 22867 2017-09-02 00:00:00 0.00 2016-10-31 SR