TY  - GEN
AU  - Anupindi, Ravi
AU  - Zemel, Eltan
AU  - Chopra, Sunil
AU  - Deshmukh, Sudhakar D.Mieghem, Jan A. Van
TI  - Managing business process flows: principle of operations management 
SN  - 0130675466
U1  - 658 
PY  - 2004///
CY  - Singapore
PB  - Pearson
KW  - MANAGEMENT
KW  - BUSINESS
ER  -