00390    a2200109   4500020001500000082001800015100002500033245013200058260004000190300002200230650002800252  a0873892712  a004.0685bBRA  aBraithwaite, Timothy  aInformation service excellence through TQWbbuilding partnerships for business process reengineering and continuous improvement  aNew DelhibMcGraw -Hillc1994g1994  axxi, 145p.c23cm.  aMATHEMATICAL PRINCIPLES