00393 a2200121 4500020001500000082001800015100002200033245011100055260004800166300002000214650001700234700002000251 a1578512506 a658.4012bKAP aKaplan, Robert S. aThe strategy focused organizationbhow balanced scorecard companies thrive in the new business environment aBostonbHarvard Business Schoolc2001g2001 ax, 400p.c25cm. aORGANIZATION aNorton David P.