00284    a2200109   4500020001500000082001700015100002500032245004000057260003500097300002200132650002000154  a0333929373  a658.406bCAR  aCartwright, Roger I.  aMastering  the business environment  aNew YorkbPalgravec2001g2001  axii, 272p.c23cm.  aMANAGING CHANGE