TY  - GEN
AU  - Cokins, Gary 
TI  - Performance management : finding the missing pieces ( to close the intelligence gap)
SN  - 0471576905
U1  - 658 
PY  - 2004///
CY  - New  Jersey
PB  - John Wiley
KW  - Management
KW  - Organizational effectiveness
KW  - Performance
KW  - Industrial productivity
ER  -