00317    a2200109   4500020001500000082001700015100002000032245005300052260006300105300001900168650002000187  a041512302x  a658.406bDAW  aDawson, Patrick  aTechnology and quality bchange in the workplace  aNew YorkbInternational Thomson Business Pressc1996g1996  avi,180p.c23cm  aMANAGING CHANGE