Diwan, Parag Quality in totality a manager\'s guide to TQM and ISO 9000 - New Delhi Deep & Deep 1997 - x, 206p. 25cm. ISBN: 8171007899 Subjects--Topical Terms: MANAGEMENTMANAGEMENT OF PRODUCTIONPRODUCTION CONTROL, PACKAGINGQUALITY CONTROL Dewey Class. No.: 658.562 / DIW