00654    a2200181   4500020001500000082001800015090001600033100001600049245005400065260003200119300002200151440002400173650002300197942000700220999001700227952011400244952011400358  a1861970552  a658.4013bNEE  c8487d11740  aNeely, Andy  aMeasuring business performancebwhy, what and how  aLondonbProfilec2001g2001  aiii, 208p.c23cm.  aThe Economist Books  aQUALITY MANAGEMENT  cSR  c37140d37140  001040708SRCaMAINbMAINcREFd2008-10-07l0o658.4013NEEp9899r2017-09-01 00:00:00v0.00w2016-10-31ySR  001040708SRCaMAINbMAINcREFd2008-10-07l0o658.4013NEEp9924r2017-09-02 00:00:00v0.00w2016-10-31ySR