00392 a2200121 4500020001500000082001800015100002200033245011600055250000900171260004400180300002200224650002400246 a3540314083 a658.4038bEPP aEppler, Martin J. aManaging information qualitybIncreasing the value of information in knowledge intensive products and processes a2nd. aNew YorkbSpringer - Verlagc2006g2006 axii, 398p.c25cm. aINFORMATION QUALITY