00362    a2200109   4500020001500000082001800015100001800033245010200051260004200153300002300195650003400218  a9814058734  a658.4038bTIW  aTiwana, Amrit  aThe knowledge management toolkitbpractical techniques for building a knowledge management system  aNew DelhibPrentice- Hallc2000g2000  axxvi, 608p.c23cm.  aManagement Information System