TY  - GEN
AU  - Malone, Thomas W. 
AU  - Herman, George A. 
AU  - Crowston, Kevin 
TI  - Oiganizing business knowledge : the mit process handbook
SN  - 8129705907
U1  - 658.4038 
PY  - 2003///
CY  - Cambridge
PB  - Pearson Education
KW  - Management Information Systems
ER  -