Bank, Jhon <br/><br/>
The essence of total quality management 

 - New Delhi:  Prentice-Hall,  1992 
 - xviii, 203p.;  23cm. 
<br/><br/><label>ISBN: </label>8120309030 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / BAN