00305    a2200109   4500020001500000082001500015100001900030245005700049260004400106300001700150650002800167  a0809231573  a658.8bCRA  aCrandall, Rick  aMarketing your servicesbfor people who hate to sell  aChicagobContemporary Booksc1996g1996  a308p.c26cm.  aMANAGEMENT OF MARKETING