TY  - GEN
AU  - Gitlow, Howard S
AU  - Levine, David M
AU  - Oppenheim, Alan J
AU  - Oppenheim, Rosa
TI  - Quality management
SN  - 0073662631
U1  - 658.4013 
PY  - 2005///
CY  - Boston
PB  - McGraw - Hill
KW  - MANAGEMENT
KW  - CONTROL AND QUALITY MANAGEMENT
KW  - EXECUTIVE MANAGEMENT
ER  -