00377 a2200133 4500020001500000082001800015100001800033245005000051260004400101300002300145650001500168650003500183650002500218 a0070474052 a658.4013bLUL aLulla, Suresh aWorld - class quality ban executive handbook aNew DelhibTata Mcgraw-Hillc2003g2003 axxii, 501p.c25cm. aManagement aControl and quality management aExecutive management