TY  - GEN
AU  - Lulla, Suresh
TI  - World - class quality : an executive handbook
SN  - 0070474052
U1  - 658.4013 
PY  - 2003///
CY  - New Delhi
PB  - Tata Mcgraw-Hill
KW  - Management
KW  - Control and quality management
KW  - Executive management
ER  -