00386 a2200121 4500020001500000082001700015100002000032245008600052260004000138300002600178650003900204700002100243 a0273688405 a658.872bJEL aJelassi, Tawfik aStrategies for e- businessbcreating value through electronic and mobile commerce aLondonbPrentice - Hallc2005g2005 axxxviii, 632p.c25cm. aTELEMARKETING AND DIRECT MARKETING aEnders, Albrecht