00639 a2200229 4500 38628 38628 WUSLLib 170104b xxu||||| |||| 00| 0 eng d 8178084406 English 658.812 BUR Burnett, Ken 1544 The handbook of key customer relationship management Singapore Pearson Education 2001 2001 xix, 401p. 23cm. Customer relations 1545 Marketing 1546 Sales 392 Organizations 1547 Business 1548 Information technology 1549 SR ddc 0 0 0 0 SRC MAIN MAIN REF 2008-11-10 0 658.812BUR 10308 2017-09-02 00:00:00 0.00 2016-10-31 SR 0 0 0 0 SRC MAIN MAIN REF 2008-11-10 0 658.812BUR 11634 2017-08-28 00:00:00 0.00 2016-10-31 SR 0 0 ddc 0 0 LEN MAIN MAIN LEN 2017-01-04 2 658.812 BUR 37823 2018-08-02 00:00:00 2018-07-25 2017-01-04 SR