Swartz, Teresa A.  <br/><br/>
Handbook of services marketing & management 

 - London  Sage  2000 
 - ix, 521p.  28cm. 
<br/><br/><label>ISBN: </label>0761916121 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MARKETING
<br/><br/><label>Dewey Class. No.: </label>658.8  / HAN