Rust, Roland T.  <br/><br/>
E-service  new directions in theory and practice 

 - New Delhi  Prentice-Hall  2002 
 - xii, 335p.  22cm. 
<br/><br/><label>ISBN: </label>812032241X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>General management
<br/><br/><label>Dewey Class. No.: </label>658.800285  / ESE