TY  - GEN
AU  - Mandal, S.K.
TI  - Total quality management: principles & practice
SN  - 8125916636
U1  - 658.4013 
PY  - 2005///
CY  - New Delhi
PB  - Vikas
KW  - Quality control
KW  - Strategic tool
KW  - Environment management
KW  - Executive management
ER  -