00349    a2200145   4500020001500000082001500015100001600030245002300046260003300069300002300102650002800125700001200153700002000165700001800185  a8174937706  a658.8bSER  aReddy, P.N.  aServices marketing  aMumbaibHimalayac2000g2000  a[vi], 318p.c21cm.  aManagement of marketing  aNirmala  aAppnnaiah, H.R.  aKumar, S.Anil