TY - GEN AU - Schiffman, Stephan TI - Closing techniques: that really work SN - 1580628575 U1 - 658.85 PY - 2004/// CY - Avon PB - Adams media KW - PERSONAL SELLING KW - SUPPLIER KW - VENDOR KW - CUSTOMERS KW - BUSINESS RELATIONSHIP KW - SALES KW - SALES CYCLE ER -