00423 a2200169 4500 8177223763 658.8 CLO 12163 17706 Clow, Kenneth E. Services marketing Operation, management, and strategy 2nd New Delhi BIztantra 2003 2003 xii, 460p. 27cm. MARKETING Kurtz, David L. L 40569 40569 0 0 0 0 LEN MAIN MAIN LEN 2008-12-23 1 658.8CLO 21903 2018-12-12 00:00:00 2018-10-17 0.00 2016-10-31 L 0 0 0 0 SRC MAIN MAIN REF 2009-06-09 0 658.8CLO 23016 2017-08-28 00:00:00 0.00 2016-10-31 SR