00274    a2200109   4500020001500000082001800015100002200033245004800055260003200103300001700135650001200152  a0761997946  a658.4013bSAR  aSarkar, Debashis   aQuality in business 76 mantras for managers  aNew DelhibSagec2003g2003  a180p.c20cm.  aControl