TY  - GEN
AU  - Taylor, Shirley
AU  - Gartside, L.
TI  - Model business letters e-mails & other business documents
SN  - 8131705706
U1  - 651.74 
PY  - 2004///
CY  - New Delhi
PB  - Pearson
KW  - WRITTEN COMMUNICATION
ER  -