00299    a2200109   4500020001500000082001600015100002000031245006200051260004200113300001600155650001800171  a0761993630  a658.45bVIL  aVilanilam, J.V.  aMore effective communication ba manual for professionals  aNew DelhibResponse booksc2000g2000  a238p.c21cm  aCommunication