Whalen, D.Joel <br/><br/>
I see what you mean  persuasive business communication 

 - New Delhi  Sage  1996 
 - xix,252p.  21cm 
<br/><br/><label>ISBN: </label>8170365880 
<br/><br/><label>Subjects--Topical Terms: </label><br/>COMMUNICATION
<br/><br/><label>Dewey Class. No.: </label>658.45  / WHA