00767 a2200265 4500 44437 44437 WUSLLib 170111b xxu||||| |||| 00| 0 eng d 8131501604 9788131501603 English 658.4012 SUC Metters, Richard 1898 Successful service operation management 2nd. Australia Thomson Learning 2007 2007 xxii,406p. 25cm. CD Control and quality management 1899 Operation management 1196 Strategic planning 1900 Policy making 1901 Walton, steve 1902 King- Metters, Kathryn 1903 Pullman, Madeleine 1904 L ddc 0 0 0 0 LEN MKDL MKDL LEN 2009-05-04 1 658.4012SUC 63560 2023-05-02 00:00:00 2023-04-27 0.00 2016-10-31 L 0 0 0 0 LEN MKDL MKDL LEN 2016-02-17 0 658.4012SUC 68623 2016-02-17 00:00:00 0.00 2016-10-31 L 0 0 ddc 0 0 LEN MAIN MAIN LEN 2017-01-11 0 658.4012SUC 37708 2017-08-31 00:00:00 2017-01-11 L 0 0 ddc 0 0 EMC MAIN MAIN MMU 2017-01-19 0 658.4012 SUC 37708CD 2017-01-19 00:00:00 2017-01-19 EL